Archive for the ‘Email Marketing’ Category

The thank you page is one of the most overlooked places of real estate on the web.

That quote, from one of my mentors, Yanik Silver, speaks volumes. There is so much opportunity to promote more business and further your relationship with a new client on your thank-you page.

That client has just indicated that they trust you by opting in to your offer. Signing up to your list is a sign that they want to hear more from you.     Don't let them leave wanting; offer them even more before they click off your thank-you page.

When developing your thank you page, think about what you can do to increase your client's involvement. Marketing research has shown that the more people are involved, the more likely they are to buy - again.

That's one reason companies hand out scratch-off cards with prizes or discounts hidden beneath the ink. It's called an involvement device. When someone physically has to do something, it increases their involvement, which increases response and increases conversion.

The content on your thank you page needs to be relevant to your target market. Think about what you want them to do next, where you want them redirected to, and if there's an opportunity to make them another offer.

There are several key ways you can accomplish this.

•      Make another offer. While letting the client know you're glad they signed up, also let them know about another offering. Make a special offer. Offer a special prize or a special bonus that new clients will receive, but only if they sign up there and then.     Remember to use language that encourages action.   For example, "This is the only time you will see this offer. It's for new subscribers only and you won't have access to it again."

•      Ask for more information. Once a new prospect joins your list, ask them to describe their biggest problem. You can then direct them to other offers you may have to help with the problem, or develop that new offering if you don't have one.

•       Create a "tell a friend" campaign. Invite people to tell three friends about your offering in exchange for a special bonus. "Congratulations. Your place on the call is reserved. But just before we continue I would like to offer you this free gift…….."

Everyone who opts in helps you spread the word to other people. This will make a massive difference to your opt-ins and really help to increase your list. You can automate this process using Viral Friend Generator software.

When saying "thank you", the key is to include only one of these options on your page. Either attempt an additional sale by making another offer, ask new clients for more information, or create a tell-a-friend page.

Any one of these options added to your thank-you page will start increasing your sales immediately.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at

What is your definition of opportunity?

Imagine that it's a typical week for your website – the one that you have planned, designed, to which you have driven traffic, and through which you have made booking and registrations possible. Let's assume that during a given week, 100 visitors cross into the realm of your site; 2 of them make the decision to purchase; however 98 of them leave without investing in your product.

What number captures your attention in the above example? Is it the 2 buyers? Will you wait for another 2 buyers next week? Will you count on luck, or "spray and pray" to deliver a sprinkling of voluntary customers next month, and next year?

Or, do you view the 98 departees as 98 new opportunities for sales?

In truth, your best profit potential lies in the 98 visitors who chose not to buy. If you plan well, after they leave, you will have 98 names and addresses that can lead to potential sales. All you need to do is have a plan for following them up. Just think – if you can get even 2 of those 98 to say "yes," you have converted a larger percentage than you did with your sales page alone.

Here are some points to show why you should be following up:

  • When you follow up with website visitors, you are targeting prospects who have already expressed an interest in your product. They clicked, which means, at the very least, that they are curious. For my regular readers, you know that this means you have gathered an audience of people with "raised hands."
  • Targeted follow-up correspondence answers questions that many of your visitors are not willing to ask (and many people have the same types of questions). Every time you answer a question, you take the opportunity to dispel an objection or a fear.
  • Follow-up breeds interaction, which begs conversation. Think of your follow-up e-mails, postcards, and teleseminars as ice-breakers in a conversation that everyone wants to have, but no one knows how to broach.
  • Marketing research doesn't lie. It tells us that more follow-ups equal more conversions. Stay relevant in the minds of your prospects, and you'll be the first person they turn to when a problem arises.
  • Follow-up is a circular phenomenon. It gives you the information you need to devise better methods of follow-up. When questions are posed, and objections voiced, you are given valuable insight into the minds of prospective clients. With this information, you can plant more seeds and dispel more fears.
  • Follow-up contact is an invaluable vehicle for conveying the idea of urgency. If a conference is set to take place 6 months from now, people will put off registration. But, if you can communicate a special offer through follow-up correspondence, you will light the fire to sign up. Often, discount deadlines and space limitations work well.

To increase conversions and increase your sales, it's absolutely necessary you follow-up with all your prospects – even the prospects that don't buy from you. You cannot follow up too often – you just need to vary your medium to keep your prospect engaged.

Don't hesitate to use the invaluable follow-up for attracting and retaining clients. Leading prospects to your door is never enough – you must give them the incentives to revisit, and to invest.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at

news210110cWhen it comes to marketing, every single thing that you do to generate leads should have a purpose. Without a purpose, you can end up with an advertising blitz campaign that saturates the market but doesn't have any real direction.

And where does something without direction end up going? Nowhere.

We call this "spray-and-pray" marketing - advertising your business anywhere and everywhere, hoping that people will notice you, praying your hard work pays off.

You'll do a ton of things because you think you need to be doing them. You'll get on Facebook. You'll start to Twitter. You might host a teleseminar or write some articles. Don't get me wrong. These can all be very good leads for your business, but if you don't know why you're doing them, they are just busy, random activities. Unless they are consciously linked to your end point, they will simply exhaust you and your physical resources, like your energy and time. Some of them will exhaust your money as well because they cost money to apply.

Be more intentional with your marketing techniques to avoid becoming frustrated by the amount of time you're spending on lead generation. Instead, your time will be well spent because your marketing is on purpose. What you really want is to be engaging with your clients in your specialty, and that is where intentional marketing will lead you.

But, if do you reach a point of being overwhelmed or disillusioned, where you're putting out a lot of energy but aren't getting the returns, don't be discouraged.

Do not give up. That would be a tremendous waste of your talent.

Part of my own purpose is to support and encourage you to pursue your own path. I know it's easy to get discouraged if things haven't been working out the way you'd imagined. Don't blame yourself, and don't assume that what you are offering has no value because you haven't been able to get people to buy it. That would be a critical mistake.

What you are offering to clients absolutely does have value. You may just be missing one or two of pieces on how to promote it. It's time to tweak your approach and get focused. A tweak or two could be all you need to make your approach more intentional, to turn things around and help you start attracting the clients you want.

You will probably find that you don't need a major overhaul in your business, and that some of the approaches you are using do work quite well. It's not about giving up on what you're doing, throwing it all out, and saying that it was all a terrible waste of time. It's not about throwing the baby out with the bathwater.

It's about evaluating where you are and looking closely at where you want to be.

There are almost certainly pieces of what you're doing that are working. But, that spray-and-pray part of marketing is just not smart marketing. And if you have been doing that, at least you've been taking action. If you look on the positive side, you've been doing something. It may not have been the most effective thing, but you are working, trying and doing the best you can.

Now you know that you need to be more deliberate, more purposeful. And you now know it's time for you to address your business and your marketing with intent.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at

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